If you would like to reserve a party with Sandcastle Fun Co., please fill out the party request form located on this page. If we are available, an invoice for a deposit and a contract will be sent via HoneyBook. Your party/event date and time will not be secured until a deposit is taken and a contract is signed. All party and event deposits are non-refundable. Birthday party deposits are $125. Private/corporate event deposits are 50% of the agreed upon price.
After your deposit is paid, it depends. If there are no special requests made, you will receive one check in call the week of your event. If there are special requests made, a call will be arranged shortly after your event contract is signed to discuss any such requests. If any major changes arise from what is agreed to in your event contract, please update us immediately so we can make sure that we can accommodate such changes. Any changes made after a contract is signed may result in additional charges.
Each party package includes up to 20 children. Any party with a final headcount of more than 20 children will be charged $15 for each additional child participating in activites.
Any travel outside of Center City Philadelphia will be subject to a 65 cents per mile rate.
If your event has to be canceled, we attempt to reschedule until your event is completed. After two reschedule attempts, you will have the option of a $125 credit being issued for a future event booking, or a $125 gift card balance put onto your user account for any other future purchase with us. All availability for rescheduling an event will depend on any events that are already booked on our calendar. Please contact us before re-booking your venue to ensure our availability.
Please refer to your event agreement for our full cancellation policy.
All deposits must be paid and contracts must be signed within one week of the requests being sent. After such time, we cannot guarantee that your requested date and time will be held.
If you would like to book your party less than two weeks in advance, you will incur a $100 surcharge on your final invoice. Please always inquire about our availability.
Yes, any music requests can be submitted at your time of booking. If approved, those requests will be included in your event agreement and you will be billed accordingly for additional rehearsal time.